FQA
Q: What information need to register?
A:Your first name, last name, email address and set your password. Email address is your login name. Pls remember the email you use to register.
Q:If we forgot my password, what can we do?
A: Pls contact us or email to info@toptopgifts.com.
Q:How can I place order?
A:You need to register on our site, and login. Full fill your shipping address.
After that, you can choose the items and add to cart, place order. Once we receive order, we will contact you to process.
Q:Is shipping cost on the side is the freight we need to pay?
A:No. Shipping cost on the site only for refer. We will check the best shipping rate once receive order and before ship.
Q:How you ship the goods?
A:For small parcel, we will ship by courier, such as DHL, UPS, Fedex etc. For large goods, we can send by air, and by sea. We will check the shipping rate after order befor ship. To get the best shipping rate and fastest one for you.
Q:What payment method you accept?
A:We accepte T/T, Western Union, Alipay and Paypal. Once receive order, we will contact with you via our email info@toptopgifts.com.
Q:How long will ship the order?
A:Usually, we will take about 1 week to prepare the order.If send by courier, it will take about 4-8 days. For some popular items, if out of stock, it may take a little long time. Toptopgifts will contact with you for the status.
Q:What is your minimum order amount?
A:Minimum order amount is USD300. For order amount less than USD 1000, there will be bank handling charge USD 15 require.
Q:Is there a MOQ for your products?
A:MOQ for per item per size per color usually require USD 300. However, many customers would like variouse items, so Toptopgifts now doing our best to service to customers. The items on our site can add to cart can order. If some items out of stock, we will contact with you to confirm for similar items.
Q:Will you accept custom order?
A:Yes, feel free to contact us or email to info@toptopgifts.com.
Q:If we buy some items in large quantity, can we get lower rate?
A:Yes, feel free to contact us or email to info@toptopgifts.com.
Q:Will freight rate cheaper if we buy more?
A: Yes, if buy more goods and send together, freight rate will be cheaper. Recommned single order more than USD 500.
Q:How bout return policy?
A:Pls refer http://www.toptopgifts.com/return-policy
A:Your first name, last name, email address and set your password. Email address is your login name. Pls remember the email you use to register.
Q:If we forgot my password, what can we do?
A: Pls contact us or email to info@toptopgifts.com.
Q:How can I place order?
A:You need to register on our site, and login. Full fill your shipping address.
After that, you can choose the items and add to cart, place order. Once we receive order, we will contact you to process.
Q:Is shipping cost on the side is the freight we need to pay?
A:No. Shipping cost on the site only for refer. We will check the best shipping rate once receive order and before ship.
Q:How you ship the goods?
A:For small parcel, we will ship by courier, such as DHL, UPS, Fedex etc. For large goods, we can send by air, and by sea. We will check the shipping rate after order befor ship. To get the best shipping rate and fastest one for you.
Q:What payment method you accept?
A:We accepte T/T, Western Union, Alipay and Paypal. Once receive order, we will contact with you via our email info@toptopgifts.com.
Q:How long will ship the order?
A:Usually, we will take about 1 week to prepare the order.If send by courier, it will take about 4-8 days. For some popular items, if out of stock, it may take a little long time. Toptopgifts will contact with you for the status.
Q:What is your minimum order amount?
A:Minimum order amount is USD300. For order amount less than USD 1000, there will be bank handling charge USD 15 require.
Q:Is there a MOQ for your products?
A:MOQ for per item per size per color usually require USD 300. However, many customers would like variouse items, so Toptopgifts now doing our best to service to customers. The items on our site can add to cart can order. If some items out of stock, we will contact with you to confirm for similar items.
Q:Will you accept custom order?
A:Yes, feel free to contact us or email to info@toptopgifts.com.
Q:If we buy some items in large quantity, can we get lower rate?
A:Yes, feel free to contact us or email to info@toptopgifts.com.
Q:Will freight rate cheaper if we buy more?
A: Yes, if buy more goods and send together, freight rate will be cheaper. Recommned single order more than USD 500.
Q:How bout return policy?
A:Pls refer http://www.toptopgifts.com/return-policy